2013 Chevrolet Impala
Mileage
161,297
Service Date
2/27/2024
Services Performed
- The technician advanced to level #2 testing and he first discused with the customer the symtoms related to the complaint. The technician then hooked up his scanner and he checked both the Fuel Injection Computer and Transmission computer for codes and no codes were present. The technician then took the vehicle for an extended test drive with the scanner hooked up and he montired the fuel trims, and the transmission data stream and they both looked ok at this time. The tech did feel a slight transmisison harsh upshift and downshift. The technician then performed a visual inspection and he noted the air filter was dirty, and the throttle plates have exsessive carbon build up on them. The tech also noted the transmission fluid looks dirty, and the rear motor mount is bad and allowing the engine to move too much in the engine bay when shifting. All of these issues could affect how smooth the transmission shifts, and the engine gas millage. The technician recommends performing maintenance services such as a transmission service, and adding additive to help smooth out the shifting, and replacing the motor mount and retesting the transmission shifting operation. Regarding the gas mileage, the tech recommends replacing the air filter and performing a BG Induction service. He will then clear the fuel trims.
- PERFORM VEHICLE SAFETY/HEALTH INSPECTION
- REPLACE REAR MOTOR MOUNT
- SERVICE TRANSMISSION, ADD ADDITIVE, RESET COMPUTER SHIFT POINTS WITH SCANNER. PERFORM EXTENDED TEST DRIVE TO RETEST TRANSMISSION OPERATION.
- PERFORM BG INDUCTION SERVICE
- REPLACE AIR FILTER AND CABIN AIR FILTER ASSEMBLY
Ashley B. gave our service a 5 star review on 2/27/2024
